Recently, when accessing ChatGPT, an error occurred with the following error message:
Key information (the following error information is convenient for internal retrieval):
- You do not have access to chat.openai.com.
- The site owner may have set restrictions that prevent you from accessing the site.
- Error reference number: 1020
- Requested URL: chat.openai.com/chat
- Your IP address
- Ray ID
- Server ID
Complete error message:
Access denied You do not have access to chat.openai.com. The site owner may have set restrictions that prevent you from accessing the site. Ray ID: 7951b7f4cbcea7dd Timestamp: 2023-02-06 06:09:43 UTC Your IP address: 144.xx.xx.xxx Requested URL: chat.openai.com/chat Error reference number: 1020 Server ID: FL_34F234 User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
Solution:
- Try switching accounts: ineffective.
- Try logging out and logging back in: ineffective.
- Switch to a VPN proxy and select a foreign server: problem solved.
- If switching VPN does not solve the problem, seek official assistance and provide a screenshot of the error message.
- ⚠️ Email addresses registered in China cannot be used.
Personal speculation:
It is highly likely that the previously used proxy server’s IP has been blacklisted.
Possible issues corresponding to error codes provided by the official:
